Contact
The fastest way to reach us is email: support@windowpeep.com. We aim to reply within two business days.
Help us help you faster
- The email address of your Window Peeper AI account.
- For payment questions, the date and amount of the charge. Stripe’s receipt email has both.
- For a video problem, what you expected and what you got. A screenshot helps.
Common questions
- Failed video: the refund is automatic. It can take 5–10 business days to appear on your statement.
- Lost video: videos are deleted 7 days after they are made and cannot be recovered after that.
- Privacy requests: to access or delete your data, email us from your account email.